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Sales Force Automation software - ACTViews: 996
Nov 26, 2004 10:06 amSales Force Automation software - ACT#

Smitha Srinivasan
Hi,

I work with a Software Products and Services company. We have just gotten into the Products market and have built up a sales force for this purpose.

We were looking at a Sales Force Automation Software and came across one called ACT (www.act.com).

I wanted to know if anyone is using the software and if there are any functions that you feel it does not fulfill.

Thanks

Smitha

Private Reply to Smitha Srinivasan

Nov 26, 2004 5:15 pmre: Sales Force Automation software - ACT#

Tom "Bald Dog" Varjan
Smitha,

I think Act is great, but it still limits your people to working on one specific computer.

With several clients we use Sugar CRM which is a server-based system and is freely availably from sourceforge.net

It works nicely.

Cheers

Tom
www.di-squad.com

Private Reply to Tom "Bald Dog" Varjan

Nov 26, 2004 5:55 pmre: re: Sales Force Automation software - ACT#

Priyanka Sethi
Smitha, Tom
Have you heard of OfficeSpark - its an interesting product on the same lines..
Take a look you might find it very useful ..
Regards
Priyanka
> Tom "Bald Dog" Varjan wrote:
> Smitha,
>
>I think Act is great, but it still limits your people to working on one specific computer.
>
>With several clients we use Sugar CRM which is a server-based system and is freely availably from sourceforge.net
>
>It works nicely.
>
>Cheers
>
>Tom
>www.di-squad.com

Private Reply to Priyanka Sethi

Nov 26, 2004 9:35 pmre: Sales Force Automation software - ACT#

Scott Palmer
Act! is a good product, but stay away from v2005. We had nothing but problems. If you go to Act!'s on user group, you will get more than an ear full of negative comments about this latest version. Version 2005 was built on the .NET framework, but they had numerous flaws in the first release most dealing with speed (there wasn't any). We actually returned it & got a refund. We reverted to the previous version and all is well again. Act! is working to resolve these issues, but could be several months away.

There are several online CRM services. One of the best known is Salesforce.com. These are usually more expensive, because you pay a monthly fee & never actually own the software. But you also don't have to be responsible for the upkeep. Other companies I have heard of include: Siebel.com, crmondemand.com, sforce.com & saleslogix.com.

I hope that this helps.

Scott

> Smitha Srinivasan wrote:
> Hi,
>
>I work with a Software Products and Services company. We have just gotten into the Products market and have built up a sales force for this purpose.
>
>We were looking at a Sales Force Automation Software and came across one called ACT (www.act.com).
>
>I wanted to know if anyone is using the software and if there are any functions that you feel it does not fulfill.
>
>Thanks
>
>Smitha

Private Reply to Scott Palmer

Nov 27, 2004 3:48 pmre: Sales Force Automation software - ACT#

Steve Macke
ACT has been around for a good while - it can be a useful tool - but it can also be a program that makes the salesforce a slave to a process and can stiffle some creative activities.

Depending on what type of sales force you are running will depend on how effective it is.

Hopefully you are not looking at micro manageing your sales force - as that in itself will be non-productive.

Steve

> Smitha Srinivasan wrote:
> Hi,
>
>I work with a Software Products and Services company. We have just gotten into the Products market and have built up a sales force for this purpose.
>
>We were looking at a Sales Force Automation Software and came across one called ACT (www.act.com).
>
>I wanted to know if anyone is using the software and if there are any functions that you feel it does not fulfill.
>
>Thanks
>
>Smitha

Private Reply to Steve Macke

Nov 29, 2004 1:41 pmre: Sales Force Automation software - ACT#

Matt Miller
Hi,

Salesforce.com is a competing product.

Matt
> Smitha Srinivasan wrote:
> Hi,
>
>I work with a Software Products and Services company. We have just gotten into the Products market and have built up a sales force for this purpose.
>
>We were looking at a Sales Force Automation Software and came across one called ACT (www.act.com).
>
>I wanted to know if anyone is using the software and if there are any functions that you feel it does not fulfill.
>
>Thanks
>
>Smitha

Private Reply to Matt Miller

Nov 29, 2004 2:34 pmre: re: Sales Force Automation software - ACT#

Ayan Bagchi
Hi,

I have used the ACT software in our company and we never were very happy using it. It has lots of hidden factors, like the database size. There is a cap on the database size and functionability suffers. The other thing is about data syncing, which definitely does not work as planned and there is a lot of data loss.

I think the software needs a lot of changes and hence use it after it after the upgardes.

Regards

Ayan

> Matt Miller wrote:
> Hi,
>
>Salesforce.com is a competing product.
>
>Matt
>> Smitha Srinivasan wrote:
>> Hi,
>>
>>I work with a Software Products and Services company. We have just gotten into the Products market and have built up a sales force for this purpose.
>>
>>We were looking at a Sales Force Automation Software and came across one called ACT (www.act.com).
>>
>>I wanted to know if anyone is using the software and if there are any functions that you feel it does not fulfill.
>>
>>Thanks
>>
>>Smitha

Private Reply to Ayan Bagchi

Nov 29, 2004 3:54 pmre: re: re: Sales Force Automation software - ACT#

Gates Ouimette
Hello all,

I have used ACT, custom developed systems and others and the one I like the best is Salesforce.com.

Good luck!
Gates Ouimette
=====================================

> Ayan Bagchi wrote:
> Hi,
>
>I have used the ACT software in our company and we never were very happy using it. It has lots of hidden factors, like the database size. There is a cap on the database size and functionability suffers. The other thing is about data syncing, which definitely does not work as planned and there is a lot of data loss.
>
>I think the software needs a lot of changes and hence use it after it after the upgardes.
>
>Regards
>
>Ayan
>
>> Matt Miller wrote:
>> Hi,
>>
>>Salesforce.com is a competing product.
>>
>>Matt
>>> Smitha Srinivasan wrote:
>>> Hi,
>>>
>>>I work with a Software Products and Services company. We have just gotten into the Products market and have built up a sales force for this purpose.
>>>
>>>We were looking at a Sales Force Automation Software and came across one called ACT (www.act.com).
>>>
>>>I wanted to know if anyone is using the software and if there are any functions that you feel it does not fulfill.
>>>
>>>Thanks
>>>
>>>Smitha

Private Reply to Gates Ouimette

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